What application do I choose to make online consultations?
The current situation and new technologies are the main reasons why every day more professionals decide to carry out online video consultations, without having to travel in person. But do you know which is the most suitable tool for making online queries? It all depends on the characteristics of your clinic, the budget you plan to invest in this type of consultation and, above all, your level of patients. From our Medical Marketing Agency More Patients We talk to you about the points that should be taken into account when choosing one tool or another.
1. The price
Depending on the budget we have in mind to invest in this type of consultation, we will choose a tool and one plan or another. First of all, if we still do not know with certainty how it will work with our patients, we can choose the lowest and expand as we need more options and more participant capacity.
2. Participant Capacity
This characteristic, like the following, is directly related to the price. The greater the capacity of participants, the higher the price.
3. Call duration
The duration of calls is usually unlimited in practically all tools, but there are some in particular, such as Zoom, which does have limitations, although it is quite extensive, so you will not find any problems either.
4. Board
This option is very important, because it allows the medical professional to explain something specific through drawings, using a whiteboard. It will be available throughout the online consultation so that you can use it whenever you want and facilitate understanding for the patient.
5. Call recording
The possibility of screen recording allows the professional to see the consultation again and study the case in a personalized way. The most common tools, such as Go To Meeting, Zoom or Microsoft Teams allow this option. Depending on the tool, that recording would be saved locally, in the cloud, or both.
6 Call transcript
In the same way as the previous option, it allows the professional to read the transcribed online consultation live. Not all tools have this option.
7. Technical support
Our team specialized in Online Consultations considers this point essential. Having a technical support team makes it easier to resolve any incident or unforeseen event that may arise through a specific tool.
8. Connection with calendars.
If you are a medical professional or a clinic that intends to combine in-person consultations with online consultations, this calendar connection is essential. It will allow you to have both consultations organized and not overlap, facilitating good appointment management.
These are the main points that should be considered before choosing a tool. From our agency we recommend one of the following, according to the characteristics of your clinic or profile.
If you prefer that we manage it for you, do not hesitate to contact us, We study your sector in a personalized way and we take care of everything. If you want, you can also download a comparison of these platforms and the plans offered by each one, click here. By comparing it is easier to find the perfect option for your online queries!
